Home > Language Services


thebigword’s Interpreting Management System (IMS Direct) allows you to instantly connect with more than 3,500 expert linguists across the country – enabling you to get instant language support on the phone, via video or book a linguist for a face-to-face interpreting assignment.

Quick, simple and highly innovative, the system allows you to communicate in any language at the touch of a button.

Use IMS Direct to connect to an interpreter on the phone in any language in 30 seconds or book an interpreter to attend a meeting or hearing so they can provide face-to-face language support.

Click here for further information on using IMS Direct


Submit your files for translation or transcription through thebigword’s innovative and intuitive Translation Management System (TMS Gateway) 24/7/365.

By using TMS Gateway you can instantly upload text or audio files for translation and transcription and then track them in real time. TMS Gateway also features a unique translation memory featuring key terminology specific to your department or service under the Ministry of Justice.

You can also use TMS Gateway to review the translated file before the final, highly accurate, document is delivered back to you.

Click here for further information on using TMS Gateway

& Guides

thebigword’s innovative language services and management systems are simple to use but you can access a range of ‘How To’ guides, short training videos and useful presentations in this section if you require more information.

These guides can be downloaded and saved for use later if required.


A range of simple and accessible guides to help you use the language services and systems effectively.


A series of short films to help you quickly understand what is available and how to access key services.


A number of presentations that can be used in the workplace or individually to help key users use the range of language services.