Interpreting Management System (IMS)

thebigword Interpreting Management System (IMS) is a secure, highly available online system that clients use to manage all their Face-to-Face and Telephone Interpreting services. IMS intelligently matches interpreters to your requirements and selects the right interpreter for each assignment – based on criteria you can specify. This means your assignment is only ever made available to suitable interpreters and the process of sourcing an interpreter is fast and straightforward. You can use IMS to make and view your bookings, manage your invoices and view management information on the interpreting services you use – providing all the information you need in one place.

Key Features of the IMS

  • The Online Booking Platform allows you to book, view and manage your Face to Face interpreting services at any time.
  • Automated Linguist Sourcing broadcasts your Face to Face interpreting requirements to suitable linguists
  • Automated Telephone Interpreting Platform connects you to the interpreters you need, over the phone and round the clock.
  • Automated Timesheets are a fast and secure way of authorising your interpreters’ timesheets at the end of each assignment.

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