How far can we go?


We are passionate about our Vision and Values at thebigword. These are not words chosen randomly by our Directors and Managers to impress, but chosen by our employees, and are a real guide of how we work and encourage everyone to work.


Our Vision

To provide our clients with the most complete and robust language service offerings in the industry, while maintaining a socially responsible profit and top 10 position.


Our Values

Thinking without Borders:

  • We never stand still
  • We constantly evolve our service offering to meet our clients’ requirements
  • We challenge boundaries and ask questions
  • We create original solutions for both our clients and ourselves

Freedom to Succeed:

  • We encourage a pioneering and purposeful attitude
  • We make choices to support our clients’ needs and goals
  • We empower our staff to own and develop their roles
  • We promote from within, recognising the skills and achievements of individuals and teams

Proud of our Achievements:

  • We value our reputation in the industry
  • We thrive on success and progression
  • We evaluate how well we’re doing from clients’ feedback
  • We recognise and celebrate when we do well

Enjoyable and Challenging Work:

  • We encourage a social but demanding working environment
  • We embrace challenges and enjoy resolving complex issues for our clients
  • We value opportunities to be with work colleagues outside of the workplace
  • We consider how our actions impact on our colleagues and work together to support each other