As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network.

We provide the best translation, interpretation, localisation and language technology solutions for businesses, the public sector and individuals – handling up to 50,000 worldwide assignments every day.

Josh Gould, Chief Executive Officer

Group CEO, Joshua oversees the Group’s operations across all markets, enjoying success in leading cross-functional teams to drive global growth and efficiency.

Robin Halliday, Interim Chief Financial Officer

The day-to-day financial management of the business is overseen by our Interim Group Finance Director, Robin Halliday, who has extensive experience dealing with financial departments at multiple businesses.

Mark Rice, Global Managing Director –
thebigword Interpreting

Mark leads thebigword’s Interpreting business. Mark is passionate about driving innovation forward throughout the business with products designed for a new digital future.

Nilesh Dorik, Global Managing Director – thebigword Translation

Nilesh currently spearheads the responsibility of Global Managing Director for the Translation business. Nilesh has played an instrumental role in the last 5 years to take thebigword India from concept to fully functional Operational Delivery centre.

Lauren McMullen, Global Head of Marketing

Lauren has been a driving force behind thebigword’s content and marketing activities for over 4 years, and is fully committed to shaping and executing thebigword’s evolving marketing and growth strategy.

Chris Whiting, Global Head of People & Talent

As the Global Head of People & Talent at thebigword, Chris Whiting is committed to fostering a vibrant, diverse, and inclusive work environment. With a keen focus on innovation, Chris leads on strategic people-centric initiatives to ensure that our people, and the organisation, thrives and succeeds.

Emily Lynn, Global Head of Corporate Social Responsibility (CSR)

Social Value is a key component of thebigword’s approach. Our Head of CSR, Emily, is passionate in ensuring that thebigword makes a difference not only in the lives of our own employees, but also amongst the local communities in which we operate.

Annabel Cooke – Chair of the the Equality, Diversity & Inclusion (EDI) Committee

Equality, Diversity and Inclusion are core values at thebigword. Our chair Annabel seeks to celebrate and champion the diversity we have within our organisation, ensuring all voices are heard. Annabel’s experience in bid writing offers a distinctive perspective on seamlessly integrating ED&I principles into organisational frameworks, being a passionate advocate for using business strategies to enact positive societal change.

Gazal Malaiya – Head of thebigword India

Gazal has over 17 years of total experience in HR and heads our India office. Gazal thrives in cross-cultural environments and is deeply committed to the company’s mission. She believes in cultivating a culture of diversity and inclusion for solving systemic issues and making an impact on our clients, our industry and society.

Pim Boesveld – Head of thebigword Netherlands

Pim is the Country Manager for thebigword’s Netherlands office and has worked in the localisation industry for a number of years now. Pim and his team are ambitious when it comes to designing translation and interpreting processes and continue to serve key public bodies in the Netherlands.

Samantha Turner, Managing Director of Clarion

Samantha Turner joined Clarion in 2021 as Managing Director. Sam has a rich history of building and scaling startups throughout Europe and is passionate about supporting the Deaf and hard-of-hearing community.