More than 150 languages are just a phone call away!

Telephone interpreting from thebigword applies the latest telephone interpreting technology to enable you to do business in any language. It's like having your own personal team of interpreters working round the clock, 7 days a week.

If you need to communicate with a non-English speaker, telephone interpreting is a simple way to instantly communicate. As one of the world's leading providers of telephone interpreting , thebigword offers a very simple to use and extremely effective service.

• No appointment needed. Just call us when you need an interpreter
• 24/7 access, 365 days per year
• Connection to an interpreter in seconds
• Access to 150 languages
• Complete confidentiality
• Charged by the second; no rounding-up
• Access to real-time management information via LanguageDirector™
• Development of awareness materials to help user take up and understanding
• Easy to use, convenient and cost effective

Our Interpreters

Our network of over 3000 skilled interpreters work through a distributed virtual call centre and are fully trained to effectively deal with a range of industries and scenarios, including:

Medical Assistance • Government • Call Centre Services • Help Desks • Social Services • Customer Support • Operator Services • Sales & Marketing • Court Hearings • Immigration

World-class linguistic quality

All our interpreters must complete a rigorous selection process, designed to ensure delivery of a high-quality and professional service. We only accept skilled, educated native speakers, and we've implemented a strict screening and training process to ensure accuracy for our clients. Furthermore, our Interpreters are bound by confidentiality agreements to guarantee privacy and confidentiality.

Our clients trust thebigword to provide quality interpreting services because we strive for 100% accuracy. We understand there is no room for error so we regularly test and monitor our interpreters.

On-demand interpreting, at a competitive price

thebigword fuses state-of-the-art technology with thebigword fuses state-of-the-art technology with a transparent pricing structure to create an amazingly quick and reliable service. Unlike many of our competitors we do not insist on a minimum or maximum time limit and we don't round up to the nearest minute. You only pay for the time you use, keeping the costs to a minimum.

Real-time management information

For telephone interpreting service users LanguageDirector™ allows you secure access to real-time data on telephone interpreting usage across your organisation. You can also download data into a format that can be opened in Excel, which allows you to run your own reports and save the data offline. Data presented includes:

• Date and time of call
• Language
• Duration
• Cost

Open an account today

When you set up an account we'll send you an access code and details on how to access our telephone interpreting service in 4 easy steps:

• Call the freephone number
• Enter your unique access code
• Select the language you require
• Hold on the line for the interpreter

It's that simple.

For more information on telephone interpreting or to set up an account contact us on +44 (0)870 748 8126 or email us at tis@thebigword.com

Availability

Currently our telephone interpreting service options are only available in language combinations including English, however our global roll out includes other language combinations. For more information and to see how we can help you, please email tis@thebigword.com.