thebigword’s Life Sciences division:
Service areas

thebigword’s Life Sciences division offer a diverse range of translation services covering biotechnology, pharmaceuticals, contract research, healthcare and medical devices. The following represent some of our core areas of expertise.

Interactive Voice Response Systems Management (IVRS)

• Translation of voice prompts; our fully integrated workflow has been used since 2003 by one of the world’s leading CTOs across 70 languages
• Cultural consulting
• Professional voice recording and voice talent recruitment
• Telephone Interpreting – providing access 24/7/365 to your support/call centres

Patient Reported Outcomes (PRO) & ePRO

• Flexible translation, linguistic validation and cultural adaptation, to include harmonisation and pilot testing if required
• Patient diaries
• Interview scripts

Clinical & Regulatory Documentation

• Protocols
• Patents
• IP
• SOPs
• Contracts & agreements
• Case report forms
• Labels
• User Guides/IFUs
• Manuals
• Worksheets
• Inserts
• Medical forms & records

Robert Timms, Strategic Accounts Director
Tel: +44 (0)20 7012 6294
Email: robert.timms@thebigword.com

Maureen Smith, Clinical Services Specialist
Tel: +44 (0)7814 527 184
Email: maureen.smith@thebigword.com