Business Development Manager – Interpreting Service - London

Our Interpreting Service is fast becoming one of the largest in Europe. We have an expanding public sector client base and are also achieving considerable success in the private sector.

We require a Business Development Manager, based in our London office. The successful applicant will build up a database of client contacts through telephone-based selling and going out into the field to present to and meet with clients.

Applicants must have a car and a clean driving license, as the role will involve frequent travel throughout the UK.

Applicants must display the following:

• Excellent communication skills, especially spoken, including good telephone manner
• A proven track record in a sales environment - we would especially welcome applicants with previous experience in the Interpreting Industry
• Dependability
• IT/email literacy
• High motivation levels and assertiveness

This is an exciting opportunity to join a fast-growing team dedicated to providing a high quality Interpreting Services.

Click here to send E-mail application with an up to date CV attached.

Business Development Managers – Washington, West Coast US, Benelux, London & Düsseldorf

We require highly motivated sales professionals to join our teams in the US and Europe. The role involves a combination of telephone and field sales work and will require frequent travel throughout the US and Europe, depending on sales territory to be covered.

The BDMs for our US business thebigword inc. will be either based from our New York office or will represent thebigword on the West Coast. There are no specific language requirements for this role, but we will be looking for industry experience.

Our BDM for the Benelux will ideally be based from our Düsseldorf office and will be a fluent Dutch speaker, with German as a second language. Candidates for all positions should have a proven track record in a sales environment, preferably in the translation industry sector.

Responsibilities include:

• Maximise the sales revenue from new and existing clients and to develop strong and profitable business relationships
• Increase, develop and diversify the client base in accordance with the company’s technical development programme and business plan
• Liaise with all the appropriate departments in relation to major accounts and direct them as appropriate.

Skills and experience required:

• Fluent English
• Competency in other languages considered an advantage
• Excellent communication skills
• Excellent telephone manner
• Dependability
• Highly motivated and assertive

This expansion of our sales team in the US and Europe is key to the ongoing development of our business and should be viewed as a fantastic opportunity to build on an existing sales career in a dynamic growth industry.

Click here to send E-mail application with an up to date CV attached.

Account Manager - London

We require a highly motivated sales professional to join our Strategic Sales team in London.

This role is focussed on expanding business within large multinational organisations, with which we have already established framework agreements or have a contract. Our candidate will work directly with our Strategic Accounts Director to agree strategies for the development of these accounts.

Candidates should have a proven track record in a sales environment, preferably in the translation industry sector.

The purpose of this role is to:

• Maximise the sales revenue from existing clients to develop strong and profitable business relationships
• Ensure that prospective clients within the organisations receive full attention from thebigword and an excellent standard of customer care
• Dependability
• Increase, develop and diversify the client base in accordance with the company’s technical development programme and business plan
• Liaise with all the appropriate departments in relation to major accounts and direct them as appropriate.

Requirements:

• Fluent English
• Competency in other languages considered an advantage
• Excellent communication skills
• Excellent telephone manner
• Dependability
• Highly motivated and assertive

This role is essential for the ongoing expansion of our sales team in Europe and should be viewed as a fantastic opportunity to build on an existing sales career in a dynamic growth industry.

Click here to send E-mail application with an up to date CV attached.

Trainee Business Development Manager - Leeds

We are recruiting for two Trainee Business Development Managers for our Leeds office. One to speacialise in our Interpreting business and one to specialise in our Translation business. The successful applicants will become part of our dynamic, multilingual telephone-based sales team. You will be fully trained on our systems and on our range of services and will receive ongoing support from the department manager.

We want to hear from you if you are committed to winning and to achieving goals, persistent in getting where you want to be and are skilled in communicating a clear and memorable message in a matter of seconds.

Reporting to our Telesales Supervisor, your duties will be as follows:

• Identifying, researching and exploring areas of potential business, assisting in the strategic development of the database, passing leads to our strategic sales team
• Participating in various telesales campaigns and presenting our services in the best possible way over the phone
• Maintaining an up-to-date record of all activity and phone calls

Skills and experience required:

• Excellent communication skills, especially spoken, including good telephone manner
• A proven track record in a telesales environment
• Dependability
• High motivation levels and assertiveness

This is an opportunity to develop a career in sales within a dynamic global company and an exciting and forward-looking industry.

Click here to send E-mail application with an up to date CV attached.

IT Support Engineer - Leeds

Opportunity to join the fast paced and challenging IT department of an exciting and expanding Leeds based company as an IT Support Engineer.

Reporting to the IT Manager as part of a small but highly motivated and dedicated IT support team you will be responsible for supporting a technically savvy user base of 200 staff in Leeds, London, Dusseldorf, Beijing and New York.

This role will involve all aspects of IT support; from user account management to PC builds and software installs.

Skills - Essential:

• Desktop support skills - Windows, Office etc.
• Windows 2003 Server
• Exchange 2003
• TCP/IP, DNS, DHCP
• Data Backups
• Anti Virus

Skills - Desirable:

• Routers, Switches, VPNs
• Cisco knowledge
• Trados / Translation Memory
• Linux skills
• Firewall management experience

The Candidate

The successful candidate should have excellent all-round technical skills, be able to learn quickly and have at least 2 years experience in a similar role. Knowledge of Windows and Office software, TCP/IP, DHCP, and DNS is mandatory and Cisco and/or Linux skills would be highly advantageous.

As well as the technical skills required for this role the successful candidate will have good communication skills and a customer focused attitude towards desktop support. Excellent organisational skills and the ability to effectively prioritize tasks is a must.

To provide the best level of support you may be required to work on a rotating shift basis with core hours of 7:30am to 4pm and 10am to 6:30pm.

Click here to send E-mail application with an up to date CV attached.

DTP Operator – New York

We have an exciting new opportunity for a DTP Operator to join our fast-growing New York office.

The role of the DTP Operator will be to provide support to the internal project management team at quotation/project set-up stage and also with ongoing project work.

You will need to have 1 – 2 years experience in the localization industry and have worked on both Traditional and CAT tool (tidy-up) typesetting projects.

You will have experience with the following file types and be familiar with the characteristics of the software: Indesign, Quark, Framemaker, Pagemaker. Previous experience of working on localization of mutimedia projects would also be an advantage.

You will also require the following:

• A Bachelors degree or its equivalent (Computer Science or Design preferred)
• Excellent written and spoken communication skills, particularly in English
• Ability to prioritize and manage multiple tasks
• Desire to work in a fast pace dynamic environment and be a team player

Click here to send E-mail application with an up to date CV attached.

File Localisation Engineer – New York

We have an exciting new opportunity for a File Engineer to join our fast-growing New York office.

Our Engineering Team act as a file-processing and troubleshooting resource for the operational team at thebigword; providing support with translation jobs which require specialist technical knowledge or specialist software in order to ensure the quality of our clients' files.

They are involved in the development and implementation of workflows, allowing us to protect non-translatable file contents from translation via the use of in-house regular expression-based tools, and market leading Computer Aided Translation (CAT) software. They are also involved in QA processes and ad-hoc troubleshooting where required.

The ideal candidate would be someone with an interest in IT, with a related qualification, who has a desire to work in a challenging role backed up by an experienced and friendly team.

Required:

• Basic awareness of HTML/XML
• Working knowledge of Regular Expressions/Xpath queries
• Time management and ability to prioritise
• Working knowledge of Microsoft Office packages
• Analytical skills
• Effective communicator
• Quick learner

Advantages:

• Knowledge of CAT\Translation Memory packages
• Basic Scripting (PHP, JS) knowledge
• Knowledge of character encoding

Click here to send E-mail application with an up to date CV attached.

Systems Analyst - Leeds

We are looking for an experienced Systems Analyst with the aim of improving internal efficiency and increasing user-acceptance on new software and systems releases.

Reporting to our Group Systems Development Manager, the candidate will work within the company’s internal project management teams driving forward process improvements. The successful candidate will be involved throughout the project lifecycle; defining and developing functional specifications and gat